Service Network Supervisor
- NOVIDADE
- •
- Lisboa (Oeiras - Porto Salvo)
- •
- Full-time (presencial)
- •
- Outsourcing
- •
- Engenharia, Fabrico, Produção
- •
- #59500
We are hiring a Service Network Supervisor for a multinational technological company.
O que terás de fazer
- High-level service center management;
- Define strategies to implement local and HQ objectives in the Service Network;
- Plan and support team activities to achieve overall and individual performance; Visit service centers;
- Periodic activities and plan reviews; Meetings with customers; Meetings with internal stakeholders;
- Implementation of local and HQ processes and policies;
- Visits to ASC candidates, approval, and start-up;
- Audit coordination; Define training plans;
- Risk assessment and mitigation plans;
- Interface with HQ for new requests and rollout projects;
- Application of contractual and procedural requirements;
- Service center business review;
- Management of innovation processes;
- Development of the improvement process;
- Marketing and service network image campaigns;
- Implementation of benchmarking and best practices;
- Reporting and presentation of plans, activities, and results.
O que deves garantir
- Degree in Business, Management, or related field;
- Process improvement and analytical skills;
- IT tools usage experience;
- Advanced knowledge of MS Excel;
- Strong written and verbal communication skills in English.
O que te proporcionamos
- Hybrid work;
- Performance bonus;
- Free parking;
- Health Insurance;
- Birthday Day off;
- Integration in a dynamic team;
- Participation in challenging projects.
Lisboa (Oeiras - Porto Salvo)
- NOVIDADE
- •
- Lisboa (Oeiras - Porto Salvo)
- •
- Full-time (presencial)
- •
- Outsourcing
- •
- Engenharia, Fabrico, Produção
Lisboa (Oeiras - Porto Salvo)
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