Technical Support Manager

- Continuously explore the possible machine improvements to increase performance, reduce scrap and downtime of the machines;

- People management responsibilities;

- Document all improvement opportunities and roll out all this information to the management;

- Define and scope along with the Improvement Engineers all the improvement projects with a clear identification of stakeholders and deliverables;

- Define and track the KPIs of all the improvement projects;

- Provide project updates on a consistent basis to all stakeholders to inform about the strategy, adjustments, and progress of all projects;

- Guide all necessary initiatives to get the projects back on track when needed;

- Predict resources needed to reach objectives and manage resources in an effective and efficient manner;

- Review all projects budget based on scope of work and resources requirements and provide the fix cost and capex plan for all forecasted projects;

- Review and provide guidance to all engineers during the risk analysis process, ensuring that all mitigation actions are defined and monitored for every project;

- Ensure that all projects are delivered on-time, within scope and within budget;

- Manage a detailed project schedule and work plan for all improvement projects of the department;

- Utilize industry best practices, techniques and standards throughout entire project execution;

- Assess project performance to identify opportunities for improvement;

- Create and maintain comprehensive project documentation;

- Participation in Lean activities;

- Coordinate internal resources and third-party vendors to ensure the seamless execution of projects;

- Represent the Local Operations Development Team in all training tasks outside the country, if required;

- Work with a multidisciplinary team to reduce process and business variations;

- Prepare project presentations for management team when needed;

-  Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables;

- In the absence of the local manager has the right to make decisions and to take the necessary steps to ensure the continuity of production;

- Performing their job in compliance with the guidelines given;

- Drawing attention to the manager to any difficulties in understanding or following the guidelines;

- Drawing attention to inefficiency of the system;

- Take responsibility for those safety aspects identified for the given position;

- Bachelor’s degree: Industrial, Mechanical or Electrical Engineer or relevant area;

- 5-6 years of work experience in Improvement Processes (machines);

- 2-3 years of work experience in Project Management;

- Familiarity with project management software tools, methodologies and best practices;

- Good communication skills, both written and oral in English Level: B2 – Intermediate level;

- Have strong analytical and problem-solving skills;

- Have strong teamwork abilities and communication skills;

- Be able to read and interpret technical drawings (electrical, mechanical);

- Knowledge of AutoCad, Inventor or Solidworks;

- Be able to share knowledge onto other team members;

- Shown Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook);

- SixSigma certifications, is a plus;

- Knowledge on mechanical measuring tools and processes.

- This is your opportunity to join a reputable multinational in the medical devices sector and shape the future of its new manufacturing unit in Portugal;

- A competitive salary and benefits package is offered, including professional development and career advancement opportunities.